Privacy Policy

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Subscribe to our newsletter
• Request a quote or consultation
• Communicate with us via email or phone
• Participate in surveys or promotions

This information may include: full name, email address, phone number, company name, job title, and any other information you choose to provide.

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data and browsing behavior

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the information we collect for various purposes, including:

• Service Delivery: To provide, operate, and maintain our services and respond to your inquiries
• Communication: To send you updates, marketing communications, and service announcements
• Improvement: To understand how users interact with our site and improve our services
• Legal Compliance: To comply with legal obligations and protect our rights

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf (e.g., email marketing, analytics, hosting).
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL Encryption: Secure data transmission
• Secure Storage: Protected databases
• Access Control: Limited employee access

Note: No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You have certain rights regarding your personal information:

• Access & Correction: Request access to or correction of your personal information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing emails by clicking the unsubscribe link
• Data Portability: Request a copy of your data in a structured, machine-readable format

To exercise any of these rights, please contact us at hello@creativeloop.id

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Your information may be transferred to and processed in countries other than Indonesia. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: hello@creativeloop.id
• WhatsApp: +6281238163161
• Location: Bali, Indonesia